Emergency Accommodation Service FY26/27

Pre-approval from PTSS and IPTASS must be applied for before filling out this form. Forms linked below. 

Before you begin

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• Family requiring accommodation assistance must reside a min of 30kms from GCUH.
• The patient receiving care must be an emergency admission or transfer.  Assistance requests for Follow up elective surgery or treatment will not be considered unless the patient is re admitted into a critical care unit.
• Case for support notes must be complete to assess the referral
• Accommodation assistance is not covered once the patient moves to the ward
• Requests for extensions must be made weekly via email to the Foundation
• Decisions to supply accommodation is subject to availability and at the sole discretion of the Gold Coast Hospital Foundation
• Standard accommodation provided is a single room with 1 Double bed - multiple room accommodation requests will  require a higher family contribution (negotiable with GCHF)
• Accommodation is provided and reviewed on a week by week basis with a maximum of 4 weeks accommodation provided.
• All incidentals booked to the Accommodation are the responsibility of the person/s staying in the room

Pre-approval for PTSS and IPTASS must be applied for before filling out this form 

IPTAAS - Patient is from NSW - Forms linked below - Pay details - GCHF - not the patient. 

FORM 1 - Travel and accommodation claims 

FORM 2 - Additional travel and accommodation claims

FORM 3 - Application to bulk bill accommodation

PTSS - Patient is from QLD - Forms linked below - Pay details - GCHF - not the patient. 

FORM A - Patient Registration

FORM C - Appointment Attendance

FORM D - Accommodation Confirmation 

Navigating through the form

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Saving a draft

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Submitting your form

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You can return to the My Submissions page of your account to view the submission status of the form.

Attachments

You may need to upload/submit attachments to support your application. This is very simple but requires you to have the documents saved on your computer, or on a storage device.

You need to allow enough time for each file to upload before trying to attach another file. Files can be up to 25MB each; however, we do recommend trying to keep files to a maximum of 5MB – the larger the file, the longer the upload time.

Collaborating on your submission

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1. you have created a SmartyFile Organisation and
2. only one person is working on the form at a time.

Ensure you save as you go.

Session time-out warning

For security reasons, your login session will expire after 20 minutes of inactivity. Saving your form or navigating to another page resets the timer.

You’ll be prompted 90 seconds before your session expires, with the option to extend your session or log out. If you don’t respond to the prompt in time, your form will be automatically saved before your session ends.

Even so, we recommend saving your form regularly – especially when working on longer responses – to avoid losing any work.